The main purpose of this research work is to determine the impact of information Technology on NITEL, Enugu. In order to achieve this purpose or objective very successfully the researcher has taken into consideration: the meaning or concept of information Technology, the negative and positive effects of information Technology, the characteristics or attitudes of Information Technology, the personnel / staff, etc.
Having observed the above, the researcher equally delved into the problems associated with information Technology. Consequently, the conclusions reached were that certain factors such as staff redundancy, fraud, high maintenance or repair cost are some of the problems associated with Information Technology at NITEL.
The researcher made some useful recommendations that would aid the effective management and applied Information Technology