THE ROLE OF ICT IN ELECTRICITY DISTRIBUTION

Information Technology (IT) has played potential role and contributed significantly in the electricity distribution sector particularly in the areas of distribution system automation, consumer relationship management (CRM) and tracking of paid bills and meter reading. The adoption of latest and best-of-breed technology is essential to fulfill the objectives like Metering, billing and collection efficiency, total energy accounting and therefore, Information Technology is perceived as the principal thrust area to support our country’s power distribution.