MANAGING INDUSTRIAL DISPUTES IN HIGHER INSTITUTIONS IN ENUGU STATE(A CASE STUDY OF ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY (ESUT) ENUGU)

This project is an attempt to examine the study of managing industrial disputes in higher institution with particular reference to Enugu state university of science and technology (ESUT) Enugu. And to suggest ways by which the management of higher institutions in Enugu State will follow to manage the disputes efficiently and effectively. Chapter one consists of the general introduction of the research topic statement of the problems objectives of the research topic scope of the study significance of the study statement of the hypothesis to be tested or research questions and definition of terms. Chapter two is the review of related and relevant literature and is treated under such topic as meaning of industrial dispute meaning of industrial relation types of dispute effect of industrial disputes in institutions of higher learning procedures for settling disputes and factors responsible for industrial disputes in higher institutions. Chapter three deals with research methodology it is treated under the following topic sources of data collection for the study research population sample and sampling techniques used instrument and method of data collection. Chapter four states the analysis presentation and interpretation of data collected through the percentage analysis and test of hypothesis Finally chapter five is interpretation of results summary of findings recommendation conclusion and limitation of the study