A STUDY OF ROLES AND PERFORMANCE EFFECTIVENESS OF PROFESSIONAL SECRETARIES IN SELECTED PARASTATALS IN DELTA STATE CIVIL SERVICE

The purpose of this research was to study the roles and performance effectiveness of professional secretaries is selected parastatals in Delta state civil services. In order to obtain the required data easily, the researcher used Delta state primary board (Agbor), Ika north east local government council (Agbor) and Delta state primary ministry of information (Asaba). The total population of the study was seventy five (75) because it is on management size, the major instrument for data collection was questionnaire which was distributed to the secretaries in the selected parastatals and retrieved accurately. Other sources of data used were textbooks, and online professional journals and dissertations. The findings revealed that many secretaries in Delta state civil service engage in professional growth activities such as participation in seminar, workshops etc. it was also discovered that most secretaries encounter lack of motivation while engaging in professional growth activities. The dire need for Delta state civil service commission to organize and finance seminars/workshops and development courses for secretaries was also revealed in the study. Finally, the researcher made some recommendations that the delta state civil service commission should organize and finance seminars/workshops and improvement courses for her secretaries should avail themselves for such professional growth activities; and that secretaries should also strive to engage in self development activities such as reading of newsletters and secretarial journals